Terms of Service

These Terms of Service form a legally binding agreement between you and thalora (referred to as the “Site,” “we,” “us,” or “our”). By accessing the Site, creating an account, browsing products, or placing an order, you agree to comply with these Terms.

thalora operates an online store offering premium physical wall décor, including canvas prints, framed artwork, posters, and ready-to-hang designs built for durability and ease of installation. Our operations rely on secure third-party systems for payment processing, checkout, inventory synchronization, order fulfillment, and shipping logistics.

These Terms include all related policies published on the Site, including the Shipping Policy (free standard shipping with estimated delivery of 4–7 business days), Returns and Refunds Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices made available across the Site.

If you do not agree with any part of these Terms or related policies, you must stop using the Site immediately. Continued use following updates constitutes acceptance of those changes. These Terms apply to all users, including visitors, customers, and registered account holders.

Accounts, Eligibility, and Responsibilities

Use of the Site is limited to individuals who are at least 18 years old or have reached the legal age of majority in their jurisdiction. If acting on behalf of another person or entity, you confirm that you are authorized to do so.

You agree to provide accurate, complete, and current information during registration, checkout, and communication, including your name, address, email, phone number, and payment details. You are responsible for keeping this information updated to prevent delivery or billing issues.

You must safeguard your login credentials and notify us immediately of any unauthorized access. Creating multiple accounts for misuse, such as bypassing restrictions or exploiting promotions, is not permitted. We may suspend or terminate accounts at our discretion if misuse, violations, or suspicious activity is detected.

Orders and Fulfillment

To place an order, you must select products, proceed through checkout, and submit payment. Order confirmations are typically issued within 1–2 business days. Processing begins within 1–2 business days, and delivery is generally completed within a total timeframe of 4–7 business days.

By placing an order, you authorize us to charge your selected payment method for all applicable fees.

Additional terms include:

  • Free standard shipping within the United States

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer

  • Tracking details are provided once available

  • Custom or personalized items cannot be canceled once production has begun

  • Taxes are calculated based on the shipping destination

We reserve the right to refuse, cancel, or split orders due to stock issues, incorrect information, or suspected fraud. Refunds will be issued where applicable.

Pricing and Offers

Prices may be updated at any time due to supplier costs, demand fluctuations, or promotional campaigns.

Regarding promotions:

  • Discounts and offers have no cash value and cannot be combined unless explicitly stated

  • Promotions may be modified or canceled in cases of misuse

  • Shipping offers, product availability, and services may change without notice

Product Information

We strive to ensure that all product information—including descriptions, images, dimensions, materials, and pricing—is accurate. However, minor variations in color or texture may occur due to screen settings or production differences.

Product availability, size options, and customization features may change without notice. We are not obligated to fulfill orders impacted by pricing or listing errors.

Customers are responsible for reviewing product details before purchasing. For installation or design decisions, consulting a professional is recommended.

Acceptable Use

The Site is intended for lawful, personal shopping use only. Prohibited actions include:

  • Violating applicable laws or regulations, including intellectual property and consumer protection laws

  • Uploading or distributing harmful code such as viruses or malware

  • Attempting unauthorized access, data scraping, reverse engineering, or automated use without permission

  • Engaging in harassment, impersonation, spam, or fraudulent reviews

  • Purchasing products for unauthorized resale or bulk redistribution without approval

  • Promoting external businesses or posting unauthorized advertisements

Violations may result in account termination, order cancellation, restricted access, and possible legal action.

Platform Control

We reserve the right, without prior notice, to refuse service, modify or discontinue products or features, and update Site content or functionality.

While general browsing data may not always be encrypted, all payment transactions are securely processed through PCI DSS-compliant providers such as PayPal and Stripe.

Failure to enforce any provision does not waive our right to enforce it in the future.

Third-Party Services and Links

The Site may include third-party tools or services, such as payment gateways or analytics platforms. These are provided without warranties, and we are not responsible for their operation or policies.

External links or embedded content may also be present. We do not control or verify these sources and are not responsible for their content or practices. Access is at your own risk.

User Content

By submitting content such as reviews or images, you grant thalora a worldwide, perpetual, royalty-free license to use, reproduce, and distribute that content for operational and marketing purposes.

You confirm that your content is original, lawful, and does not infringe on third-party rights. We reserve the right to edit, remove, or refuse content at our discretion without compensation.

Corrections and Restrictions

We may correct errors or inaccuracies at any time, including those related to pricing or product information, and may cancel affected orders with appropriate refunds.

You also agree not to:

  • Collect or misuse user data

  • Circumvent security measures

  • Engage in fraudulent or unlawful commercial practices

Violations may result in termination and reporting to authorities.

Disclaimer and Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, including merchantability or fitness for a particular purpose.

To the maximum extent permitted by law, our liability is limited to the amount paid for your order. We are not responsible for indirect or consequential damages.

Indemnification

You agree to indemnify and hold thalora and its affiliates harmless from any claims, damages, or expenses resulting from your use of the Site, violation of these Terms, or infringement of any rights.

Legal Terms

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

You may stop using the Site at any time. We may terminate or restrict access immediately if these Terms are violated.

These Terms are governed by the laws of the State of Wyoming. Any disputes shall be handled in the courts located in Casper, Wyoming, with arbitration through the American Arbitration Association preferred where applicable.

Entire Agreement and Updates

These Terms, together with all referenced policies, represent the complete agreement between you and thalora and replace any prior agreements or communications.

We may update these Terms at any time. Changes take effect once posted on the Site, and continued use constitutes acceptance.

Contact Information

Store: thalora
Email: contact@thalora.shop
Phone: +1 541 717 8417
Address: 900 H St, Baker City, OR 97814, USA